All Systems Operational

About This Site

Welcome to the HRS Status Dashboard! This site provides real-time information on six of our services: ClinicianConnect Web, ClinicianConnect Mobile, PatientConnect Tablet, PatientConnect Mobile, CaregiverConnect, and PatientConnect Voice.

The HRS Team will update this site if there is an interruption to service or platform availability. Users can subscribe for email, text message, or Slack notifications through the “Subscribe To Updates” button located in the top-right corner of this site.

If you believe you are experiencing an issue with any of our products or services, please contact the HRS Support Team via email at support@healthrecoverysolutions.com or over the phone at 551-203-0011 .

ClinicianConnect Web ? Operational
90 days ago
100.0 % uptime
Today
ClinicianConnect Mobile ? Operational
90 days ago
100.0 % uptime
Today
PatientConnect Tablet ? Operational
90 days ago
100.0 % uptime
Today
PatientConnect Mobile ? Operational
90 days ago
100.0 % uptime
Today
CaregiverConnect ? Operational
90 days ago
100.0 % uptime
Today
PatientConnect Voice ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 9, 2024

No incidents reported today.

May 8, 2024

No incidents reported.

May 7, 2024
Resolved - This incident has been resolved.
May 7, 17:54 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 17:53 EDT
Identified - The issue has been identified and a fix is being implemented.
May 7, 17:53 EDT
Investigating - We are currently experiencing a service degradation with CC2 and Zoom Video calls
May 7, 17:10 EDT
May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024
Postmortem - Read details
May 2, 16:20 EDT
Resolved - This incident has been resolved.
May 2, 16:18 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 2, 15:46 EDT
Identified - The issue has been identified and a fix is being applied
May 2, 15:35 EDT
Update - We are continuing to investigate the issue.
May 2, 14:35 EDT
Investigating - HRS Incident Response Team is currently investigating a "White Screen" on our Legacy PC 2.0 Application
May 2, 13:33 EDT
May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.