Legacy Tablets not connecting. A Manual Reboot/Restart appears to reconnect the device.

Incident Report for Health Recovery Solutions

Resolved

This incident has been resolved.

Posted Aug 01, 2023 - 13:49 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 01, 2023 - 12:37 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 01, 2023 - 11:50 EDT

Investigating

We are currently investigating this issue.

Posted Aug 01, 2023 - 10:30 EDT

This incident affected: PatientConnect Tablet.