All Systems Operational

About This Site

Welcome to the HRS Status Dashboard! This site provides real-time information on six of our services: ClinicianConnect Web, ClinicianConnect Mobile, PatientConnect Tablet, PatientConnect Mobile, CaregiverConnect, and PatientConnect Voice.

The HRS Team will update this site if there is an interruption to service or platform availability. Users can subscribe for email, text message, or Slack notifications through the “Subscribe To Updates” button located in the top-right corner of this site.

If you believe you are experiencing an issue with any of our products or services, please contact the HRS Support Team via email at support@healthrecoverysolutions.com or over the phone at 551-203-0011 .

ClinicianConnect Web ? Operational
90 days ago
99.99 % uptime
Today
ClinicianConnect Mobile ? Operational
90 days ago
100.0 % uptime
Today
PatientConnect Tablet ? Operational
90 days ago
100.0 % uptime
Today
PatientConnect Mobile ? Operational
90 days ago
100.0 % uptime
Today
CaregiverConnect ? Operational
90 days ago
100.0 % uptime
Today
PatientConnect Voice ? Operational
90 days ago
100.0 % uptime
Today
OMS Operational
90 days ago
100.0 % uptime
Today
OMS ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 21, 2025

No incidents reported today.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025
Resolved - This incident has been resolved.
May 15, 11:59 EDT
Identified - We are currently investigating an issue where metrics from cellular peripherals are not transmitting to Clinician Connect. This issue is limited to a very small number of clients who use cellular-enabled peripheral devices. We are actively working to identify the root cause and will provide updates as more information becomes available.
May 15, 09:10 EDT
May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.