API Gateway Crashed, affecting HRS Admin and Patient Connect Voice

Incident Report for Health Recovery Solutions

Resolved

This incident has been resolved.

Posted Nov 06, 2024 - 15:10 EST

Monitoring

A restart of our Gateway server Resolved the Issue. We will produce a CAPA by Friday

Posted Nov 06, 2024 - 15:06 EST

Identified

The issue has been identified and a restart is being initiated.

Posted Nov 06, 2024 - 14:53 EST

This incident affected: PatientConnect Mobile.